> ## Documentation Index
> Fetch the complete documentation index at: https://docs.maia.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage accounts

export const maia_agents = "Maia AI Agents";

export const maia = "Maia";

This guide assumes you've already registered, and want to find your account ID, create additional accounts, or edit account details.

<Note>
  When you [register](/docs/administration/registration), you'll either be automatically given a [trial](/docs/administration/free-trial) account or added to an existing account if you've been invited by another user.
</Note>

***

## Locate your account ID

### Via the Maia UI

Click your Profile & Account icon in the left navigation. In the menu, just above **Account details**, you'll see your account name along with the Account ID and the region beneath it. Your account ID can be used when referencing your account in [support requests](/docs/guides/getting-support).

### Via the API

You can also retrieve your account ID programmatically. The [Get SCIM Group](/api-reference/directory-integration/get-scim-group) endpoint returns an `accountId` field in the response body.

***

## Create a new account

To create a new account:

1. [Log in](https://app.matillion.com/hub/) to your account.

2. Either:
   1. Click the **Add new account** button at the bottom of the [My Accounts](https://app.matillion.com/hub/) page.
   2. Click your Profile & Account icon at the bottom of the left navigation, and click the **+** icon next to **Other Accounts**.

3. The **Add new account** form will appear. Enter an **Account name** and **Subdomain**, and choose the [Region](/docs/administration/account-regions) for the account, then click **Continue**.

   <Note>
     The **Subdomain** field will be automatically populated with your account name, replacing spaces with hyphens. You can modify it if needed.
   </Note>

4. You will return to the **My Accounts** page where your new account will be displayed.

If the subdomain of your new account already exists, a notification will appear, asking you to choose a different name for your account's subdomain. If this happens you'll need to click **Continue** again.

<Note>
  To change the role on your account, read [Edit user roles](/docs/administration/manage-other-users#edit-user-roles).
</Note>

***

## Edit account details

Users with the **Manage Account** [permission](/docs/administration/account-roles#role-permissions) can edit the **Account name** and **Subdomain name** for their account.

1. [Log in](https://app.matillion.com/hub/) to the account you wish to edit.
2. In the left navigation, click your Profile & Account icon. Then, select **Account details** from the menu.
3. Edit the **Account name** and **Subdomain** fields as required. If the new subdomain for your account already exists, a notification will appear, requiring you to choose a different subdomain.
4. Use the **Enable AI Agents** toggle to enable or disable all [{maia_agents}](/docs/guides/maia-ai-agents-overview) features for this account as required.
5. Use the **Enable AI Agent sampling** toggle to allow or prevent {maia_agents} from sampling data in this account as required. For more information, read about [how {maia_agents} sample data](/docs/guides/maia-pipelines#sampling-data).
6. Click **Save changes**.

***

## Delete your account

If you need to delete your {maia} account, contact [{maia} Support](https://www.matillion.com/support) directly. Account deletion cannot be performed through the user interface and must be handled by our support team.

<Warning>
  Deleting your account is permanent and will remove all associated projects, pipelines, and configurations. Ensure you have backed up any necessary data before requesting account deletion.
</Warning>