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The usage dashboard is available to all customers and provides a detailed daily breakdown of your credit consumption. This data refreshes every three hours to reflect recent credit usage. Any users with the Billing service enabled on their user account can view a complete breakdown of the credits consumed by their account across the subscription duration, per day and per month.

Accessing the usage dashboard

To access the usage dashboard, you need to register with . Once you have logged in to your account, access the dashboard through one of these methods:
  • In the left navigation, click your Profile & Account icon. Then, select Credit usage in the menu.
  • On homepage, click the Monitor credit usage icon under Quicklinks.
Usage dashboard

Understanding the usage dashboard

At the top of the page you will see your account and subscription plan details:
Plan detailsFurther information
Edition typeThis is the edition you’re subscribed to.
TermTrial, Monthly, and Contact.
DatesThe start and end dates according to your active subscription.
Total credits usedYour total used credits and any credit allowances.
Additionally, if you’re currently on the Enterprise trial edition, you will see a ribbon with the following options: Enterprise Trial Edition
  • Information about how many days are remaining in your trial period.
  • Your remaining credits. Click View Breakdown to view a breakdown of your usage consumption during the selected month.
  • View pricing: Opens the Choose your edition page which provides comprehensive information about each edition and subscription. You can explore each edition in detail by selecting the Show all features link to open the Compare features dialog. For more information, read Editions and Marketplace subscriptions, respectively.
  • Talk to sales: Opens the Talk to an Expert page which lets you send a message to Matillion’s Sales team. Ensure you include the appropriate email address and phone number for the response.
A graphical representation of your daily credit consumption will be displayed below your plan details. Use the billing period drop-down above the bar graph to select which month you want to view.
Customers on the trial edition can view how many credits they have used so far. Paying customers can see how many credits they have used each month.
Hover your mouse over the bar chart to reveal your daily credit consumption.

Credit allowances

Contracted customers can view their total usage across the duration of their contract. You can view your credit allowances, and you can view how many of those credits have been consumed since the beginning of your contract. To view the total number of credits you have consumed during this period of your contract, look to the right of the graphical representation of your daily credit consumption.

Credit breakdown

The credit breakdown table provides a granular view of your credit usage, detailing the total credits consumed within the specified month, typically displayed at the project and/or pipeline level. You can observe where costs are accruing. By segmenting the data, you can identify how many credits each project (or specific pipelines) are consuming, enabling better resource management, optimization of workflows, and accurate internal cost allocation. You can download a CSV for each tab, or the data is also available via the Consumption API for further reporting. Credit breakdown table

Additional users

The Additional Users tab in the credit breakdown table provides visibility into individual user credit charges incurred during the current billing period. This section is specifically for tracking individual users who have been added to the account above the limit defined in your base contract.
If you have not exceeded your contracted user limit during the selected billing period, the tab remains hidden and the message “No additional usage charges for the current billing period” is displayed.
Additional users table When charges exist, the table includes the following columns:
Column headerDescription
User emailThe email address of the user who incurred the charge. If a user has been removed from the project and their account deactivated, they will appear as a Deactivated User.
DateThe date the charge was incurred (YYYY/MM/DD).
Credits consumedThe number of credits attributed to that specific user for exceeding the contract seat limit.