Runner could not finish the task before shutdown

Error message

Runner could not finish processing task before a shut down occurred

This error can appear when using the following components: Database Query, Python Script, SQL Script, and transformation components.

A task was running when the Maia runner started shutting down, and the task didn’t complete in time.

The Maia runner was restarted, redeployed, or scaled in while the component was still running.
The component needed longer to finish than the shutdown grace period allows.

Check for a deployment, restart, or scale-in event on the Maia runner at the time of the failure.
Increase the shutdown grace period to cover your longest-running components.
Pause schedules or wait for running pipelines to finish before restarting the Maia runner.
Re-run the pipeline.
If you still need help, contact Maia Support and include the items listed below.
- The full error text.
- The root pipeline execution ID.
- The Maia runner ID and the time of failure (UTC).

To prevent this error occurring again:

Split very long-running work into smaller components so each one completes within the grace period.
Run several instances and update them one at a time.