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This document covers step four of the Single sign-on (SSO) setup process, and shouldn’t be completed independently.
Once the configuration has been completed by Matillion, we will provide you with a Relay State URL. Before testing, add this to your application as noted in the original application setup process. To test the connection follow these steps:
  1. Visit https://sso-check.matillion.com, and click Log in.
  2. Enter your email address, and click Log In.
  3. If the general configuration is correct, you’ll see a page like this: Test connection success
    • If all six checkboxes on the left are green, continue to step five of the main process.
    • If errors appear in the Value column, update the attributes or claims configured in your application to resolve them, then log out and back in after each change to re-test.
  4. If the screen above doesn’t appear and you instead encounter an error, there is likely a broader issue with your application’s configuration. Use the error message and your identity provider logs to identify the cause. After making any changes, log out and back in to re-test.
If you can’t determine the cause after investigation, please include a screenshot of the error and the error URL in your support ticket so a member of the team can attempt to assist you.