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With the export logs feature enabled, logs from the Maia runner are automatically sent to Matillion’s systems for support. They are stored in the same cloud provider and geolocation as your Maia account. This applies to a Hybrid SaaS deployment only.

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Enabling log export

Log export is enabled by setting the EXPORT_LOGS optional Maia runner parameter to true. For more information, read Optional Maia runner parameters. If you are using Matillion-supplied templates or scripts to install the Maia runner, note that EXPORT_LOGS will be set to true by default unless you set it to false or remove it. If you don’t want your Maia runner logs sent to Matillion, ensure you configure your Maia runner accordingly.

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Log retention

Logs are stored for 30 days, after which they are removed.

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What is stored

The same information that is visible in your local Maia runner logs will be available to Matillion for support purposes. Matillion cannot access any data originating from your data sources or cloud data warehouse.

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Further information

For more information on data gathering at Matillion, read Data gathering and our Security overview.