IP allow list enables account access to be restricted to specific IP addresses or IP ranges. This feature is available to Enterprise customers only. When enabled, only requests from approved IP addresses can access the account. All other requests are blocked. This helps enhance security compliance and enforce network-level access controls.This feature is configured at the account level and applies to all users in the account.
To manage the IP allow list, you must have the Manage IP Allow List permission. For more information, read Account roles.
By default, when adding the first IP address, the system pre-populates your current public IP address in the form so it can easily be added to the allow list.Enabling IP restrictions without adding your current public IP address will lock you out of your account.Before enabling restrictions:
Ensure your current public IP address is added to the allow list. You can find it by searching “What is my IP” in a search engine.
Confirm the IP entry is enabled.
Allow up to 15 minutes for changes to propagate before testing access.
Open the Profile & Account menu in the bottom left corner.
Select IP Allow List.
Click Add IP Address.
Enter a valid IP address or CIDR range.
(Optional) Add a description to help identify the entry.
Click Save.
The entry is added to the list and can be enabled, disabled, or deleted by using the options menu (three dots) on the right-hand side. For more information, read Managing the IP allow list.
